EXCHANGES/REFUNDS

Please note the following guidelines for Exchanges/Refunds:

  • Exchange/Refund request must be made within 24 hours of receiving your order from the form that is in the website NO ANY EXCUSES.
  • Products must be returned unworn, unwashed, in their original condition and with all tags attached.
  • If the selected size for the exchange is not available in stock, one of our team members will contact you via WhatsApp.
  • The Exchange/Refund process typically takes 3-7 days to complete.
  • Please be aware that 100 LE fees will need to be paid for the Exchange/Refund.
  • Once you submit your Exchange/Refund request, We will receive it and fullfill your order, the courier will collect your item and provide you with new item you have request. 
  • If you have any problem and need support contact us on info@aboeg.com